Last updated: 9 October 2026
This policy explains where we ship, how long delivery takes and what it costs. It is part of our Terms and Conditions.
Where we ship
We ship worldwide, including to the United States, Europe and Georgia. The countries available for delivery are shown at checkout.
Where orders ship from
avoyagerkit.com does not hold its own stock. Each order is prepared by our suppliers in Yiwu, China, and shipped directly to your address. Carriers are chosen for each shipment according to the product and the destination. We use DHL, UPS, FedEx and USPS.
Processing time
Orders are processed within 1 to 3 business days after payment is confirmed. Business days are Monday to Friday, excluding public holidays.
Delivery time
After dispatch, delivery normally takes 15 to 20 business days to the United States and 20 to 30 business days to other countries. Delivery can take longer during peak seasons, in bad weather or if the parcel is held for customs inspection. This delivery time is shown on every product page before you pay.
Shipping costs
Shipping is free on every order. We cover the shipping cost for all purchases, worldwide.
Customs, duties and taxes
All product prices include applicable import duties, and we pay these duties for you. You do not pay any additional import duties when your parcel is delivered. If a carrier ever asks you for an import charge, contact us before paying and we will take care of it.
Tracking
When your order is dispatched we send you an email with the carrier name and the tracking number. You can follow the parcel on the carrier’s website. If you have not received a tracking number within 5 business days of your order, please contact us.
Late or missing parcels
If your parcel has not arrived within 30 business days of dispatch (40 business days outside the United States), or the tracking shows no movement for 10 business days, contact us at info@avoyagerkit.com. We will open an investigation with the carrier and, if the parcel is lost, we will send a replacement or give you a full refund, as you prefer.
Wrong address
Please check your shipping address before you pay. If you notice a mistake, contact us straight away. We can change the address only before the order is dispatched.
Contact
Email: info@avoyagerkit.com. Phone: +995 595 99 88 48.